This privacy policy explains how QuickWash Auto Services collects, uses, processes, and protects your personal information when you use our site or interact with our services. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws.
QuickWash Auto Services provides a range of automotive services including Exterior Car Wash, Interior Vacuuming and Cleaning, Waxing and Polishing, Detailing Services, Ceramic Coating Application, Engine Bay Cleaning, Upholstery Cleaning, Underbody Wash, and Tire and Wheel Cleaning. Our physical location is Shop No. 5, LBS Marg, Ghatkopar West, Mumbai, Maharashtra, 400086, India.
Identity Information: Your name, title.
Contact Information: Your address (physical address), phone number.
Vehicle Information: Details about your vehicle, such as make, model, license plate number, service history with us.
Payment Information: Details necessary for processing payments for services. Please note we do not store full payment card details.
Usage Data: Information about how you use our site and services, including pages visited, time spent, and interactions.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
We collect information through direct interactions (when you provide it to us), automated technologies (via our site), and potentially from third-party sources.
We use your personal information for various purposes, based on a legal basis for processing, which may include:
• To provide and manage the services you request from us, such as booking and performing automotive services.
• To process your payments and manage transactions.
• To communicate with you about your appointments, services, and inquiries.
• To improve our services and develop new offerings.
• To manage our relationship with you, including notifying you about changes to our services or terms.
• To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
• To comply with legal and regulatory obligations.
We will only use your personal data when we have a lawful basis for doing so. This includes:
Performance of a Contract: Processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., providing services you book).
Legitimate Interests: Processing your data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our services, marketing).
Legal Obligation: Processing your data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
Consent: Processing your data where you have given your specific, informed, and unambiguous consent for a particular purpose (e.g., sending marketing communications). You have the right to withdraw consent at any time where we are relying on consent to process your personal data.
We may share your personal information with trusted third parties in certain circumstances, including:
• Service providers who perform services on our behalf, such as payment processors, IT and system administration services, and marketing services. These third parties are obligated to protect your data and use it only for the purposes for which it was shared.
• Professional advisors, including lawyers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services.
• Government and regulatory authorities or other parties if required by law, regulation, or legal process.
• Parties involved in a merger, acquisition, or sale of assets (where your data may be transferred as part of the business).
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:
Right to Access: Request access to your personal data.
Right to Rectification: Request correction of the personal data that we hold about you if it is inaccurate or incomplete.
Right to Erasure: Request erasure of your personal data where there is no good reason for us to continue processing it.
Right to Restrict Processing: Request the restriction of processing of your personal data in certain circumstances.
Right to Object to Processing: Object to the processing of your personal data in certain circumstances, particularly where we are relying on a legitimate interest.
Right to Data Portability: Request the transfer of your personal data to you or to a third party.
Right to Withdraw Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Our site may use cookies and similar technologies to enhance user experience, analyze site usage, and for marketing purposes. You can manage your cookie preferences through your browser settings.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Our site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.
Our services are not intended for children, and we do not knowingly collect data relating to children.
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions about this privacy policy or our data protection practices, please contact us in writing at:
QuickWash Auto Services
Shop No. 5
LBS Marg, Ghatkopar West,
Mumbai, Maharashtra,
400086, India